MasteringCloud (“we”, “our”, or “us”), operated by Shiva Prasad Surakarapu as a sole proprietorship in the United States, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, training programs, or services.
By using our services, you agree to the practices described in this Privacy Policy.
We may collect the following information:
Personal Information: Name, email address, phone number, organization (if applicable).
Payment Information: Processed securely through third-party payment providers (we do not store credit card details).
Usage Data: Pages visited, IP address, device/browser type, referral data.
Communications: Emails, inquiries, or messages sent to us.
We use collected information to:
Deliver and manage training and consulting services.
Communicate with you regarding updates, sessions, or support.
Send marketing communications via email and SMS (with your consent).
Improve our website and services.
Fulfill legal and regulatory requirements.
If you opt in to receive SMS/text messages from MasteringCloud:
You will receive messages related to training updates, reminders, promotions, service announcements, and customer support.
Consent to receive SMS is not a condition of purchasing any services.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying “STOP”.
For help, reply “HELP” or contact [email protected].
SMS Data Privacy:
We do not sell, rent, or share your SMS opt-in data with third parties.
Data may be shared only with telecom providers, SMS delivery platforms, or aggregators for message delivery.
Your consent is securely stored and will be respected according to applicable law.
We do not sell your personal information.
We may share data with:
Service Providers: (email/SMS platforms, payment gateways, hosting services).
Regulatory Authorities: if required by law.
We may use cookies and tracking technologies to enhance your experience and analyze website traffic. You can manage cookies in your browser settings.
We take reasonable measures to safeguard your information. However, no system is 100% secure.
Depending on your jurisdiction, you may request to:
Access or update your information.
Opt out of marketing communications.
Request deletion of your data (subject to legal obligations).
To exercise these rights, email [email protected].
Our website may link to external websites. We are not responsible for their content or privacy practices.
Our services are not intended for individuals under 13. We do not knowingly collect data from children.
We may update this Privacy Policy. Updates will be posted on this page with a revised effective date.
For privacy inquiries, please contact:
📧 [email protected]
🌐 www.masteringcloud.com